Pity
the businessman who hires someone just out of school! Most graduating
seniors have lived a lush life in college, after living a lazy
life in high school, and a goof-off life before that.
Graduating
seniors know all about credit cards, popular culture, web surfing,
internet chat, and PC politics, but next to nothing about what
used to be called the work ethic. In short, they are worse than
useless to the world of commerce.
What follows
is a primer in 500 words, easy rules for how new workers can go
from worthless to super valuable with nothing other than a change
of attitude.
The current
job market is tight, which makes it look very much like most job
markets in human history: workers are paid in proportion to
what they contribute to the overall productivity of the firm.
It doesn’t
seem possible, but this is the #1 fact about work that new hires
do not seem to understand. So let me repeat it: People are not
paid because they finished school. They are not paid because they
got through the job application process. They are not paid simply
because they now enjoy a new job title. They are not paid so that
the firm can enjoy the privilege of their presence.
People are
not paid for any of these reasons, or, at least they are not paid
for any of these reasons for very long. They are paid for
only one reason: to make the firm more productive than it would
be in their absence.
Moreover,
if workers hope to keep their position and improve it, their contribution
to the productivity of the firm must exceed the resources that
the firm is putting into them.
I recall
once when I was working in retail at the age of 16, the manager
came by and told me and another employee to straighten up the
some messy products on a shelf. After the manager walked on, my
coworker turned to me and said: "I don’t straighten shelves
for minimum wage."
A few weeks
later, of course, he wasn’t getting minimum wage to do anything
because he was tossed out on his ear. New workers need to understand
that they are mostly overpaid, even vastly overpaid. The employer
is making an investment in hopes that you will become more valuable
over time. The point is that you must always strive to be worth
more to the firm than you are paid to be.
Beyond understanding
this elementary point, there are only five simple rules for getting
by in the world of work. If you adhere to them, you will be an
immense success in life, now and until the day you die. If you
do not, you had better hope for a job in the government, join
a union, or aspire to fulfill a quota.
Here they
are:
- Listen
carefully to instructions and never expect to be told anything
a second time.
- Do a complete
job, and do it better than your supervisor expects you to do
it.
- Work diligently
to the point of discomfort, and without interruption or complaint.
- Complete
all tasks in a timely manner, meaning as soon as possible.
- If you
run out of assigned tasks, look for other jobs to do that help
others and the firm.
That’s it:
five rules to a happy, productive job, to a happy, productive
life. Do these sound absurdly commonplace? Perhaps. Why, then,
are most all new workers, and many old workers, unable to understand
them, or unable to follow through with them? It seems that people
can pass their 22nd birthday these days without ever
having encountered a setting where these things are expected of
them.
There are
a few more "don’ts" too. Don’t get involved in office
politics. Don’t overstep the bounds of your authority. Don’t envy
the pay or working conditions of others. Don’t be a smart-aleck.
But these are just the finer points. The main point is to learn
to be valuable to others by listening and following through. It’s
on this simple point where so many fail.
I know a
wise man who says there are three types of losers in the world:
The Lounge Lizard, the Weak Wastrel, and the Forgetter. Adhere
to the five great rules of work, and you will be none of these.
You will be immensely valuable to a business and therefore to
the world. You will be constantly on the march toward better and
better jobs. You will be happy. You will be financially successful.
You will be loved, appreciated, and admired.
In any case,
you won’t be a loser. If you turn out to be, blame no one but
yourself.