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# Dear Dollar, I've Found Someone Else. Hope We Can Still Be Friends. Love, Me

by Arthur M.M. Krolman

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From: Arthur Krolman
Sent: Friday, November 05, 2010 10:10 AM
To: (all customers world wide)
Subject: CRB Replaces USD as Krolman Pricing Unit

Dear Customer,

In trading with customers and suppliers world wide, choosing one trading country's currency as the pricing unit causes unintended price increases or price discounts. If product pricing is in USD, for example, an increase in the relative value of the EUR gives European customers an unexpected discount not received by US customers. The opposite can and does also occur making prices in different countries fluctuate unpredictably with no change in the product itself. This has been a growing problem for Krolman which we are now comprehensively addressing.

In September 2010 we began pricing Krolman organ recovery and processing products in an alternative unit of measurement to the EUR or the USD: the Thomson/Reuters CRB Index. Effective today we will now offer all Krolman products priced in this same way and therefore the same level for all customers world wide. Since 1957, the CRB Index has served as an objective measurement of the value of the USD relative to an unchanging basket of commodities used world wide. (Please refer to information attached about this Index).

All Krolman products are now denominated in terms of units of the CRB. The convenience of invoicing and payment in USD, however, is unchanged. Calculating the price in USD for your purchase is straightforward:

1. Contact Krolman for CRB price of the product you are interested in, or refer to http://www.krolman.com.
2. Reference the CRB daily opening USD price at, for example, http://www.bloomberg.com/apps/quote?ticker=CRY:IND
3. Multiply CRB price for Krolman product by CRB USD price to calculate the Krolman product USD price for the day of your purchase.

As with prices at your local gas station, for example, Krolman product prices, in terms of USD, will vary from day to day as USD price of the CRB Index goes up and down.

This major change in Krolman pricing units will have a major beneficial result: Krolman product prices will now be stable and reliable in transparent objective terms around the world and require no inflation adjustments going forward. The base CRB USD price for calculating new Krolman CRB unit prices is USD250.00 per CRB unit, the prevailing price in June 2010. This means that, in constant June 2010 USD, our prices have not changed.

Compared to today's USD value relative to the CRB, however, this means a temporary USD-denominated increase of more than 20%. For European customers, such an increase does not apply due to the relative increase of the EUR. No change is applicable for current Blanket Orders.

We will continue our effort to control costs and remain a long-term viable supplier with new technologies and improvement programs. Our goal is to deliver the highest level of service and quality, while providing new and innovative solutions for your needs. If you have any questions, please email or call me directly at (800) 388-3639 or 1-617-242-0635.

Yours truly,

Arthur Krolman

Regards,
Arthur M.M. Krolman
65 Elm St., Boston, MA 02129
tel (617) 242-0635

November 8, 2010

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