Embarq in the Cross-Hairs

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Three months ago I mentioned a report on an internet spying program conducted by Embarq, which happens to be our monopoly internet service provider out here in the rural boondocks(Grade: C-).

Embarq denied everything when I reached their Kansas HQ, through a specially-designated gal they must have recruited from the extras in Gone With The Wind … Mature (ahem!), very polite and helpful, but totally clueless.

Now Congress has entered the fray, which I hope is good news. Of course, they just absolved all the telecoms from spying on our phone calls, so perhaps this is much ado about nothing.

Nonetheless, the one thing I did learn from Embarq is that the spying program is indeed ongoing, it is op-out, and the user has to opt out again every time he reboots or refreshes his cache.

8:20 pm on July 16, 2008
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